Privacy policy

PRIVACY POLICY

Last updated: August 20, 2026

This Privacy Policy explains how DaySleepZ collects, uses, stores, and shares your personal information when you visit our online store, purchase our products, contact us, or otherwise use our services.

By using our website and services, you acknowledge the practices described in this Privacy Policy.

INFORMATION WE COLLECT

Depending on how you interact with us, we may collect the following categories of information:

• Contact information, including your name, email address, telephone number, billing address, and shipping address
• Order information, including products purchased, order number, payment status, shipping details, returns, and refunds
• Payment-related information processed by our payment service providers
• Account information, if you create a customer account
• Communications you send to our customer support team
• Device and usage information, including your IP address, browser type, device type, pages viewed, referring website, and interactions with our store
• Shopping activity, including products viewed, added to your cart, or purchased
• Marketing preferences and information about your interaction with our emails or advertisements

HOW WE USE YOUR INFORMATION

We may use personal information to:

• Process and fulfill orders
• Process payments, returns, refunds, and replacements
• Deliver products and provide tracking information
• Communicate with you about your orders
• Respond to questions and customer support requests
• Maintain and improve our website, products, and services
• Personalize your shopping experience
• Detect and prevent fraud, abuse, security incidents, and illegal activity
• Send promotional communications where permitted by law
• Measure the effectiveness of our advertising
• Comply with applicable laws and enforce our policies

HOW WE SHARE INFORMATION

We may share personal information with third parties that help us operate our business, including:

• Our ecommerce platform provider
• Payment processors
• Warehousing and fulfillment providers
• Shipping and delivery companies
• Customer support providers
• Website hosting and technical service providers
• Analytics, advertising, and marketing providers
• Professional advisers where reasonably necessary
• Government authorities or other parties when required by law

These parties may access personal information only as necessary to provide their services or fulfill the purposes described in this policy.

We may also disclose information in connection with a business transaction, such as a merger, financing, acquisition, reorganization, or sale of all or part of our business.

COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies, pixels, and similar technologies to operate the store, remember your preferences, understand website usage, improve performance, prevent fraud, and provide relevant advertising.

You may control cookies through your browser settings. Disabling certain cookies may prevent some website features from working correctly.

MARKETING COMMUNICATIONS

Where permitted by law, we may send you promotional emails about DaySleepZ products, offers, or updates.

You may unsubscribe at any time by using the unsubscribe link in a marketing email or by contacting support@daysleepz.com. You may still receive non-promotional messages relating to your orders or customer service requests.

DATA RETENTION

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business and tax records, resolve disputes, prevent fraud, enforce our agreements, and comply with applicable legal obligations.

DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

INTERNATIONAL DATA TRANSFERS

Our service providers may process or store personal information in countries other than the country where you live. Those countries may have different data protection laws.

Where required, we use appropriate safeguards for international transfers of personal information.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Receive a copy of certain information
• Restrict or object to certain processing
• Withdraw consent where processing is based on consent
• Opt out of certain targeted advertising or data sharing
• Appeal a decision relating to a privacy request
• Submit a complaint to an appropriate data protection authority

These rights may be subject to legal limitations or exceptions.

To submit a privacy request, email support@daysleepz.com. We may need to verify your identity before completing the request.

CHILDREN’S PRIVACY

Our services are not intended for children who cannot legally consent to the processing of their personal information. We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us, contact support@daysleepz.com.

THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy, security, or content of those third-party services. Please review their policies before providing personal information.

CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect changes to our practices, services, or legal obligations. The updated version will be posted on this page with a revised “Last updated” date.

CONTACT US

For privacy questions or requests, contact:

DaySleepZ
Email: support@daysleepz.com